FAQ

Our team can visit daily or weekly, or perhaps when any usual support network is unavailable. We can spend as long as required with clients. Please get in touch and we can create a bespoke package based on each individual client and their requirements.

We provide personalised companionship and support services

throughout Gloucestershire and the Cotswolds, including Cheltenham • Gloucester • Cirencester • Stroud • Tewkesbury • Stow-on-the-Wold • Chipping Campden • Moreton-in-Marsh • Bourton-on-the-Water • Nailsworth • Winchcombe • Bibury • Broadway • Painswick • Upper Slaughter • Lower Slaughter • Chipping Norton • Kingham • Minchinhampton • Northleach • Fairford • Lechlade • Dursley • Stonehouse • Newent • Berkeley • Evesham • Stratford-Upon-Avon and the surrounding towns and villages. Please check with us if your area is not listed above.

These locations are not exhaustive, so if you can’t see your area listed, please get in touch. We’ll be happy to discuss how we can support you and whether our services are available in your location.

Our companionship services are designed specifically for individuals aged 18+, allowing us to provide tailored, respectful support that meets the unique needs and preferences of each person. If you’re unsure whether our services are right for you or a loved one, please feel free to get in touch with our team for further guidance.

All staff have comprehensive training, previous experience and an enhanced clear DBS check, alongside employment and character references’.

Consistency and continuity are very important to us and our clients, so we do our very best to ensure you have the same small team of companions visiting your loved ones.

Yes! We know that the furry friends in our lives are more like family, our companions are happy to support with our clients’ pets.

Our companions do not wear uniforms or branded work clothing. The Bespoke Life ask that companions follow our simple, smart dress code guidelines. We hope that this creates a relaxed friendly relationship between client and companion.

We know how worrying it can be welcoming somebody new into the home, so we only employ those that we feel comfortable to have in our own homes.

We carefully match our clients and companions to ensure compatibility in personality, hobbies, and interests, so that there is strong trusting bond between them to ensure the service works for everyone. All our companions are fully DBS checked, have previous references carried out before commencing with us, as well as regularly spot checked and reviewed by our management team.

Our companions are compassionate, kind individuals of whom we are most proud. We schedule a complimentary ‘Meet and Greet’ in advance of the first booked visit, so the companion can be approved by the client and to ensure that everyone is happy and comfortable with one another.

Our clients’ happiness and independence are paramount. The Bespoke Life are here to assist in day-to-day activities and tasks, and we are here to promote our client’s independence through them being in control of their decisions. The Bespoke Life is not a care company, we are simply a helping hand, personal assistant, and friend, here when and where required.

We work with our clients to create a detailed service plan ensuring that their needs and requirements are met. The service plan is regularly reviewed by the client / representative and The Bespoke Life to ensure that the service provided meets all requirements. Individual service plans are available to view at any time, by securely accessing the client online portal.

We are delighted to have many positive reviews.

Please read a small selection below.

Our in person initial consultation gives everyone the opportunity to ask any further questions following the initial enquiry made over the phone / email.
We ask various questions about the support the client requires, their hobbies and interests, their day-to-day routines, medical questions, mobility and more. This gives The Bespoke Life a more in-depth overview of how we can support our clients safely. By finding out a little more about our client’s hobbies and interests in the first instance, we can accurately match them with a companion.

We will also ask to do a preliminary risk assessment of the property by asking to take a little look around. Our clients and companions’ safety are paramount, carrying out this assessment allows early identification of any risks and enables early discussions with our client. It helps prevents accidents and demonstrates our compliance with our policies and procedures.

Please click here to see our 4-step process.

With our online portal you will have complete clarity over your companionship experience.

With a simple login and unique password you will be granted access to a wealth of information including:

• The log notes from the companion with details of each visit.
• A clear visit schedule means you’re always in the loop, no matter where you are.
• View of all previous and upcoming visits.

We are committed to transparency and connectivity, especially for families who can’t always be nearby.

Contact us to learn more about our seamless communication.

Companionship is a type of home care that focuses on providing friendship, conversation, and social support. Unlike personal care, it prioritises emotional well-being and meaningful interaction, helping to reduce loneliness and enhance overall quality of life.